The sixth digit on my six digit numbering head will not turn over automatically during a job?
The sixth digit must be turned over manually every hundred thousand.
The 5th digit on my condensed 8 digit head will not turn over automatically during a job?
The condensed 8 digit head only has four wheels that turn automatically, all other wheels must be turned manually. (Note: This is also true for a 3.5 mm 6 digit head)
I’m trying to number the same number twice on a sheet. I have the repeat selector set on 2 repeats and I get 2 different numbers per sheet.
Check and see if the first number on the second sheet, is the same as the last number on the previous sheet. The numbering head is a mechanical device and may manually need to go through a stroke for the correct repeat sequence to appear on the first sheet. You may need to manually put the [...]
My numbering head keeps getting locked down after it numbers.
The numbering head must be 1/4” from the crash pad. If the bottom of the head is higher than 1/4” the numbering head will lock down. Review your Operator’s Manual to review the procedure for leveling the numbering head.
The 5th or 6th digit drop wheel on my numbering head will not drop out of sight or will not stay locked out of sight.
Make sure the numbering head is clean*. If after cleaning, the wheels still do not drop out of sight, the wheels may be broken. Contact your dealer. Note: To clean your numbering head – use WD40 and a tooth brush.
Why do I keep getting error code 01/03?
This can indicate that the photocell needs to be cleaned. (Important: Only clean the photocell with a dry cotton swab or compressed air. DO NOT use canned air regularly.) Make sure the paper is not skewing as it passes the photocell. Make sure all pulleys and belts are tight. Ensure stock length is the same from [...]
The stock doesn’t stop for the numbering head to fire.
Make sure you have the operator side guide in the feed tray positioned all the way to the operator side of the feed tray. Make certain that the stripper assembly is not blocking the photocell. Clean the photocell.
What does error 10/13 mean and how do I clear it?
Error 10 means “Channel 1 Open” and Error 13 means “Channel 2 open”. These errors are typically caused when a numbering program hasn’t been cleared from memory, the heads are not plugged in, or the numbering head is in a locked position unable to fire. This can also be caused by a loose connection between the [...]
What does error 11/14 mean and how do I clear it?
These errors refer to Channel 1 and Channel 2 and indicate a short with one or the other. The electric solenoid will need to be checked for a short. Unplug the drive unit cable from the side cover. Using a voltage meter, measure the resistance (ohms) across the male pins on the end of the cable. [...]