Error 10 means “Channel 1 Open” and Error 13 means “Channel 2 open”. These errors are typically caused when a numbering program hasn’t been cleared from memory, the heads are not plugged in, or the numbering head is in a locked position unable to fire.

This can also be caused by a loose connection between the drive unit and circuit board. Ensure all connections are secure in the wiring harness and under the drive unit cover. Try clearing the memory of the previous job again.

For Model GW 3000 / 6000 SN 2110 and lower; if error codes appear after pressing SET/FWD and paper advancing to position 75, press “STOP” to clear error code and then continue to clear memory. Note: memory is not cleared if the display has a decimal point still showing. ( GW 6000 Model )