What does error 10/13 mean and how do I clear it?

Error 10 means “Channel 1 Open” and Error 13 means “Channel 2 open”. These errors are typically caused when a numbering program hasn’t been cleared from memory, the heads are not plugged in, or the numbering head is in a locked position unable to fire. This can also be caused by a loose connection between the [...]

What does error 11/14 mean and how do I clear it?

These errors refer to Channel 1 and Channel 2 and indicate a short with one or the other. The electric solenoid will need to be checked for a short. Unplug the drive unit cable from the side cover. Using a voltage meter, measure the resistance (ohms) across the male pins on the end of the cable. [...]

What does error 12/15 mean and what do I do?

This means the solenoids are hot or over heated. This may happen after a very long numbering job using excessive pressure on the impression control dials. Turn the machine off and let solenoids cool down. This will also occur during a perf job when the heads are in a locked position and the numbering job hasn’t [...]

What do I do when I get error 30/31?

Turn the machine off. Take the Operator side cover off and check that the connections between the display board and ICPU board are firmly connected. (SN 2110 and lower) Check that the photocell value is between 55-65. Call you dealer if the Error Code continues.